At My Healthy, we are committed to providing a seamless and reliable shopping experience for our customers across India. Here’s everything you need to know about our shipping and delivery policies:
Shipping Locations:
We deliver to most locations within India. You can place an order from the comfort of your home, and we’ll ensure your package reaches you, no matter where you are.
Shipping Time:
We understand that receiving your health products promptly is essential. Our shipping time typically ranges from 3 to 7 business days, depending on your location. Please note that delays may occur during peak seasons or unforeseen circumstances, but rest assured, we’ll keep you informed throughout the process.
Shipping Charges:
To keep things transparent, we offer free shipping on orders over 10. For orders below this threshold, a nominal shipping fee will be added during the checkout process. The exact shipping charges will be displayed at the time of purchase.
Order Processing:
We strive to process and dispatch your order as swiftly as possible. Orders are processed within 24 to 48 hours after successful payment confirmation.
Courier Partners:
We have partnered with reputable courier services to ensure secure and timely delivery. Once your order is shipped, you will receive a tracking ID, which you can use to track your package in real-time.
Packaging:
Your health and privacy are of utmost importance to us. We take special care in packaging all our products discreetly, ensuring that the contents are not identifiable from the outside.
Delivery Attempts:
Our courier partners will make multiple delivery attempts to ensure successful delivery. In case you are unavailable during the first attempt, they will make subsequent attempts or coordinate with you for an alternative delivery arrangement.
Damaged or Defective Items:
If you receive a damaged or defective product, please notify us immediately within 2 of receiving the package. We will gladly assist you in resolving the issue and arranging for a replacement or refund, as per our return policy.
Customer Support:
For any queries related to shipping, delivery, or anything else, our customer support team is here to help. You can reach us via Email or phone.
At My Healthy, we value your trust, and we are dedicated to delivering your health products with the utmost care and efficiency. Thank you for choosing us as your partner in your journey to a healthier life.